Terms & Conditions
 
 

Shipping Policy
Items purchased are shipped from our stock warehouse located in Sprinvale, Victoria. Our delivery partners are TNT / FedEx / Couriers Please / Australia Post. If, for any reason, your order, or part thereof, cannot be shipped you will be notified promptly.
Orders are dispatched within two business days, from the time that payment has been received in full, and delivery time is estimated to be between 2-12 business days depending on your location.
If you are not available, when our delivery partner attempts a delivery, a card may be left advising you that your order will be available for you to collect from your local post office.
If no such arrangements can be made, we, or our delivery partner, will attempt to contact you to arrange an alternative delivery time.
If you have an urgent need for the delivery of goods please contact Competition Engines and discuss the need.
Competition Engines can not be held responsible for any delays to deliver caused by third party industrial action.
 

GOODS DAMAGED IN SHIPPING

Please note that all goods delivered via Post or Couriers are insured; Any claims for loss or damage must be made with Australia Post or the Courier company. We will not accept return of the goods to us unless prior arrangements have been made.

 

WARANTY LIMITED

Competition Engines, warrants that all of its workmanship and any parts/components used carry the normal manufacturers warranty, for a period of 30 days on Racing Equipment and a period of 120 days on Street/Strip equipment.

 

The warranty period begins from the date of purchase. Customers are recommend to you keep all invoice or receipts for proof of

purchase as a date is required. The limited warranty is not transferrable & shall only cover the original purchaser.

 

WARRANTY EXCLUDED

 

  1. Any product that has been physically altered improperly installed or maintained, whether by the customer or other parties known or unknown.

  2. Any product used in an improper application, abused or not used in connection with the proper parts.

  3. Any product that is defective due to neglect or unauthorized repair.

  4. Any product where proper fluid levels and/or cooling have not been maintained.

  5. Normal Wear and Tear.

  6. Removal and Installation Labour unless we fitted the Engine/Components to your vehicle

  7. Damage to other any other driveline and , or vehicle components.

  8. Shipping, Down Time and Fluid Costs.

  9. Failure Due to Improper Installation, break in or Maintenance.

 

For the purpose of any Warranty claim the Determination of the cause of failure shall be made by a suitably qualified Mechanical Engineer chosen by Competition Engines paid for by the customer whose decision shall be final and binding on the parties

 

As the parts/components purchased are for race or competition use and are modified from OEM there is no implied warranty of merchantability of fitness for a particular purpose- Competition Engines obligation under this warranty is limited to the repair or replacement of its products. There are NO warranties that extend beyond the description on the face of this warranty. Competition Engines Is not liable for any incidental , foreseeable or unforeseeable damages or consequential damages, property damage or personal damages to the extent permitted by law. If there is, by law, an implied warranty of merchantability and/or fitness, they are limited to the warranty terms set forth above and start from the date of original purchase. The limited warranty provides specific legal rights and you may have other legal rights, which vary from state to state or country to country.

The customer and or its agents & installer are solely liable to ensure that all of the components are correct before installation. Proper assembly always requires that the installer measure all components for tolerances for proper clearances. We assume NO liability for any errors made in component selection or installation, including tuning errors caused and damages caused by incorrect fuels, lack of fuel supply or detonation caused by timing/ tune maps settings in either carburettor or fuel injection set ups.

 

Privacy Policy
Updated: Tuesday, 1st of July 2025
 
This privacy policy sets out how Competition Engines Speed Shop uses and protects any information that you give Competition Engines Speed Shop when you use this website. Competition Engines Speed Shop is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Competition Engines Shop may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
 
What we collect
We may collect the following information:
 
Name
Contact information including email address
Demographic information such as postcode
 
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
 
Internal record keeping
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
 
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
 
Please note that we do NOT store credit/debit card numbers.
 
Returns Cancellation/Refund Policy
We are very reasonable people to deal with, so please contact us prior to sending goods back for a warranty claim so that we can assess the problem.
Many so called faults can be sorted out quickly over the phone, thus potentially saving you unnecessary freight costs and fitting delays.
Goods can only be returned if supplied incorrectly or are faulty. We do not accept goods for return just because you have changed your mind.
All goods sold come with a Warranty. We reserve the right to have faulty goods repaired under these warranty terms.
Goods returned for a warranty claim by the buyer and found NOT to be faulty or have been damaged buy the BUYER when fitted, will be repaired at the buyers expense.
These repair costs must be paid before the goods will be returned to the buyer.
Get a qualified person to fit your items. Items must be unused and in re-saleable condition.
We will not accept returns if sealed packs are opened, unless the goods are faulty.
We do not accept returns on any products that have been fitted, unless found to be faulty.
 
 
 
 
 

© Competition Engines 2010-2026

Return Policy

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